Highly-Customized Staffing

Looking for a receptionist with expert customer service skills? We specialize in finding and placing the best receptionists from small businesses and retail establishments to corporate offices and hospitals! We have a wide range of bilingual staff who speak Spanish and English.

Our receptionists’s responsibilities are catered to each client’s specific needs but typically include:

• Qualifying leads and generating sales reports
• Sending out forms and intake paperwork for new clients
• Scheduling new leads for their first appointment at medical offices
• Greeting and assisting clients in a friendly and professional manner
• Answering and directing phone calls
• Scheduling/rescheduling appointments

When you hire a receptionist from our staffing company, you can be confident that you are getting a qualified and professional employee who will represent your office well. We hire remote receptionists from Asia and Spanish-speaking countries and even in-person receptionists in the United States.

Contact us today to learn more about our bilingual receptionists and how we can help you find the perfect fit for your business!

Our bookkeeping professionals excel in financial record management, GAAP principles, and financial reporting. We ensure that our services not only meet but exceed your expectations while remaining cost-effective.

Here are some of the services that we can tailor to your specific financial needs and goals:

• Bank Reconciliation: Reconciling bank statements with the company’s financial records to detect discrepancies and maintain accuracy. Our bookkeepers are experienced in all bookkeeping softwares such as Quickbooks, Xero, Freshbooks, Wave and more.
• Financial Reporting: Generating financial reports, such as income statements and balance sheets, to provide insights into the company’s financial health.
• Financial Planning: Assisting in budget creation and financial planning to support the organization’s long-term goals.
• Expense Tracking: Tracking and categorizing business expenses, enabling efficient budget management and tax preparation.
• Financial Records Management: Meticulously maintaining financial records, including ledgers, journals, and accounts payable/receivable. Accurately recording financial transactions, ensuring that every entry aligns with the organization’s accounting principles and standards.

The specific duties of a Virtual Assistant are highly customized to the needs of the client. Here are just some of the many responsibilities that virtual assistants can take on to support businesses and individuals in various capacities:

• Communication: Responding to emails and inquiries, drafting and proofreading documents, and efficiently arranging meetings while coordinating schedules.
• Research: Conducting online research, compiling comprehensive reports and data, and gathering valuable information to support various projects.
• Project Management: Organizing and tracking tasks and deadlines, coordinating with team members, and creating project plans and timelines.
• Personal Assistance: Efficiently managing personal schedules and ensuring the smooth handling of personal correspondence.
• Travel Arrangements: Booking flights, accommodations, and transportation, creating itineraries for business trips, and managing travel expenses.

Billers play a critical role in revenue cycle management (RCM), so don’t risk not losing out on the reimbursement your practice deserves because of an inefficient team. Whether it’s prior-authorizations, appealing claims or just verifying benefits, our team of seasoned billing experts have you covered!

We can provide billers with any certificates you need: Certified Coding Specialist (CCS), Certified Professional Biller (CPB), etc. Our billers are experts in:

• Insurance Verification: Verifying patients’ insurance coverage, confirming policy details and ensuring that services are eligible for reimbursement.
• Claim Preparation: Preparing insurance claims accurately, ensuring they include all necessary information, such as patient demographics and medical codes (such as CPT and ICD-10 codes)
• Claim Submission: Submitting claims electronically or via paper to insurance companies, following specific procedures and timelines to maximize reimbursement.
• Follow-Up, Appeals and Denial Management: Tracking the status of submitted claims and follow up on any delays or denials. They work to resolve issues and resubmit claims when necessary. Handling the appeals process for denied claims, including preparing documentation and arguments to challenge denials.
• Payment Posting: Recording payments received from insurance companies, patients, or third-party payers and reconcile them with billed amounts.
• Patient Billing: Generating and sending invoices to patients for their share of medical expenses, explaining insurance coverage and payment options.