Personal Injury Specialized Positions for Providers
Our staffing company recruits for a wide range of positions across various PI-focused medical practices and law firms. Our staff regularly undergo HIPAA training to ensure compliance and security for our clients.
Companies that have made the switch to Zeztrix staffing have reported reduced payroll costs up to 50% and more! Within the personal injury field, the most sought-after roles include:
Medical Health Insurance Biller
Remote or In-person Receptionist
Looking for a bilingual receptionist skilled in personal injury? We specialize in finding and placing the best receptionists for hospitals, chiropractors and other medical practices. We have a wide range of bilingual staff who speak Spanish and English.
Our receptionists are highly trained and experienced in all aspects of personal injury, including:
- Sending out intake paperwork digitally for new patients, reducing wait times in the office
- Scheduling new leads for their first appointment at medical offices
- Greeting and assisting existing clients
- Answering and directing phone calls
- Scheduling/rescheduling appointments
- Calling patients who have gaps in treatment to get the back on the schedule
- Managing case files
They are also skilled in using a variety of legal software programs and a variety of EHRs/EMRs, and they are able to communicate effectively with clients, attorneys and medical providers.
When you hire a receptionist from Zeztrix, you can be confident that you are getting a qualified and professional employee who will represent your law firm or medical practice well. We hire remote receptionists and even in-person receptionists in the United States.
Contact us today to learn more about our bilingual receptionists and how we can help you find the perfect fit for your law firm!
Medical Case Manager
At Zeztrix, we specialize in connecting you with highly skilled medical case managers who are experienced in the personal injury field. Their sole mission is to ensure that every aspect of the case is coordinated efficiently. We have bilingual case managers proficient in Spanish and English available as well.
Our medical case managers:
- Fill out and send referral forms to designated providers
- Collect auto insurance information from the patient and call ins co to verify MedPay coverage
- Submit MedPay claims and followup on unpaid claims
- Followup with attorneys for case status and payment status
- File liens
- Ensuring gaps in treatment are properly documented with valid excuse letters, if applicable so the case value is not diminished
- Effectively create and distribute company memos through email, letters, and/or telephone calls.
- Collect medical records from various medical providers via email, fax and phone
- Maintain constant communication throughout the treatment process, bridging the gap between clients, insurance companies, healthcare providers, attorneys and other stakeholders.
Records Custodian
We understand that the accurate and efficient management of medical records is paramount in personal injury cases. Our team is dedicated to meticulously screening and selecting the most qualified professionals who can ensure that all medical records are organized, accessible, and sent in a HIPAA compliant manner.
Our records custodians:
- Prepare medical reports, records, superbills, HCFA (CMS-1500) forms and send to the attorney and any other relevant parties
- Handle 3rd party records requests e.g from Defendant Attorney, Independent Medical Examiner (IME), etc
- Ensures that subpoenas are handled appropriately and within the legal guidelines of the state from which the records are released
- Collect missing documents from providers or patients directly
- Upload Medical Records into case management software e.g SimplifyPI
- Collect medical records from various medical providers via email, fax and phone
